We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at edgecrossxx@gmail.com. Next, ship the item back to us at the following address:

EdgeCross-X LLC.

28409 Foothill Dr.

Agoura Hills, Ca. 91301

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, we will then issue you a full refund for the purchase amount.  The payment will be issued back to the payment method used to make the purchase.    The customer is responsible for the return shipping expenses.   Items sent back to us without first requesting a return will not be accepted. Please remember it can take some time for your bank or credit card company to process and post your refund.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

You can always contact us for any return question at edgecrossxx@gmail.com.