Customer service is absolutely exceptional
I ordered the product on Tuesday, 08/20/2019, and had noticed that the status for UPS continually showed shipped. I called Edgecross X customer service and was pleasantly surprised that the owner and inventor of the device answered the phone. I had a few questions about the product and basically how it worked. Steven was more than willing to spend time with me on the phone to explain the different uses. That in itself was beyond normal customer service. I then asked if he could possibly track my shipping since I had no updates. He not only tracked shipment but called me back multiple times with updates. There was apparently a small snafu (which I wasn’t even worried about) since I wasn’t even expecting the shipment until next week. Not only did Steve apologize profusely, but ensured that it was shipped correctly and I should receive shipment next week. I found that this was customer service at it’s best, and I’m certain that the product will live up to all the accolades I’ve read about it. Thanks, Steve!
Great Quality Made in the USA!!!
I’m 5′ 11″, 202 lbs., male, with pot belly at 42 inches. I ordered the EdgeCross-X Elite, with all the accessories on Nov. 08, 2019, and received it on Nov 19, 2019, that’s was quick service! Each item was made with high commercial-grade quality! I have only one minor suggestion, the waist belt needs to be 4 inches longer for individuals with a waist more than 40 inches, the belt I received is only 40 inches long. When I attached the resistance bands to the belt and wrist/ankle straps, the belt Velcro does not maintain closure and eventually pops open while doing repetitive movements. I’m sure that I will be able to wear the belt after losing a couple of inches in my waist. I would like to give another review after 3 months of using the EdgeCross-Elite. I will contact the seller about my suggestion about the longer belt.
Finally, a home gym that works!
I bought this because I need something challenging to do during the C.V crisis. This device exceeded my expectations! I thought I would only maintain my fitness, but using the Edge-Cross had made me fitter and stronger. The first weeks using it was drenched in sweat and whole body shaking. Now, I’m getting better at it, but I made it more difficult with accessories. Still a challenge and a great workout.
Stop wasting your money and time buying useless home gym that doesn’t work. If you want REAL results get this.
Buy this productPurchased this product and I have to say it’s a great idea, good functional, solid piece of equipment very well made, exceptional customer service, Steve took care of a little hiccup when I placed the ordered in an honorable way, I highly recommend buying this equipment for its functionality and intended use, and you can buy with confidence knowing that this company and its owners are honest and attentive to costumers.
Outstanding qualityI just received this a few days ago, and I am in the early stages of learning to use it. I wasn’t sure if I could even do some of the moves shown in the ads, but I can manage modified (weenie) versions of the basic exercises. Gotta start somewhere. The first thing I noticed upon looking over the unit and attachments was the construction. These are gym quality! Very solid, and a good amount of heft to the bar itself. These are clearly built to last.
I ordered the complete EdgeCross set and received it within 5 days, even though the order warned me it may take 10-15 days. The bar was lighter than I expected (it still has some heft to it, but I was anticipating – and somewhat concerned about – it is like working with a long, weighted barbell). I inspected all components thoroughly upon receipt and was impressed with how high-quality everything was, from the welding on the bar to the seams on the carry-all bag.